These terms and conditions (the "Terms") are the terms on which websites controlled by 10:10 (the "Website" or "Websites") are made available to you. By accessing these Websites You agree to be bound by these Terms.
1. INFORMATION ABOUT US/ GENERAL INFORMATION
1. We are The 10:10 Foundation, a Charitable Incorporated Organisation registered in England and Wales with the Charity Commission under registration number 1157363 and our registered address is 10:10, 7th Floor, 90 High Holborn, London, WC1V 6XX, and the address at which we are established is 8a Delancey Passage London NW1 7NN ("We"/"Us"/"Our").
1.2 If You have any questions, complaints or comments on this Website then You may contact Us on firstname.lastname@example.org.
1.3 If You register to use the Website then You are responsible for maintaining the confidentiality of Your password and user name and are responsible for all activities that are carried out under them. We do not have the means to check the identities of people using the Website and will not be liable where Your password or user name is used by someone else.
2. COPYRIGHT/COPYRIGHT LICENCE
2.1 We (or our partners or licensors) own all intellectual property rights in the Website and its contents including, without limitation, trademarks, logos, graphics, photographs, animations, videos and text.
2.2 Some materials on the Website are made freely available to download and use, subject to the conditions described in our Trademarks and Logos Statement. Such materials will be clearly marked. If you want to use any other materials or content from the Website, do just get in touch. Otherwise, You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or the computer codes of elements comprising the Website other than for Your own personal use. Subject to the above, You may download insubstantial excerpts of this content to Your hard disk for the purpose of viewing it provided that no more than one copy of any information is made.
3. LINKS TO AND FROM OTHER WEBSITES
3.1 We are happy for you to link to Our Website but request that You do not remove or obscure, advertisements, the copyright notice or other notices on the Website and that you stop providing links to the Website if notified by Us.
3.2 We may provide links to other websites from time to time. These links are provided for Your ease of reference and convenience only and We do not control such third party websites and are not responsible for their contents. Our inclusion of links does not imply any endorsement of the material contained in such websites or any association with their operators. You acknowledge that We will not be party to any transaction or contract with a third party that You may enter into and We shall not be liable to You in respect of any loss or damage which You may suffer by using those websites.
4. YOUR USE OF THE WEBSITE/ VISITOR MATERIAL AND CONDUCT
4.1 You agree that in using the Website You will not:
4.1.1 use the Website in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;
4.1.2 email, transmit or otherwise disseminate any content which is defamatory, obscene, in breach of copyright, vulgar or indecent or may have the effect of being harassing; threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
4.1.3 advertise or promote third party or Your own products or services including by way of the distribution of 'spam' email;
4.1.4 transfer files that contain viruses, trojans or other harmful programs;
4.1.5 access or attempt to access the accounts of other users or to penetrate or attempt to penetrate the Website security measures.
4.2 We reserve the right to suspend, restrict or terminate Your access to this Website at any time without notice at Our discretion if we have reasonable grounds to believe You have breached any of the restrictions above.
5.1 Nothing in these Terms shall exclude or limit Our liability for fraudulent misrepresentation or for death or personal injury resulting from Our negligence or the negligence by Us, Our employees or agents.
5.2 We do not accept any liability for damage to Your computer system or loss of data that results from Your use of the Website and We cannot guarantee that any files that You download are free from viruses, contamination or destructive features.
5.3 Whilst We use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to Our attention, We do not promise that the information on the Website itself will be free from errors or omissions. We also do not promise that the Website will be available uninterrupted and in a fully operating condition.
5.4 All content and services on the Website are provided on an 'as is' and 'as available' basis. We do not make any representation or give any promise (whether express or implied) in respect of the Website or its content, including, without limitation, any advice given (on a personal or general basis) and statements made by partner organisations on or via the Website. Any decisions or action taken by You on the basis of information provided on or via the website are at Your sole discretion and risk and You should obtain individual professional advice where necessary. Nothing in this clause 5 shall restrict Your statutory rights (including Your rights to receive a reasonable standard of service).
5.5 Our liability in tort, contract, negligence, pre-contract or other representations or otherwise arising out of or in connection with and/or these Terms shall be limited in aggregate to one thousand pounds.6.6 If any provision of these Terms is found by a court or a regulator to be invalid or unenforceable the other provisions shall continue to apply.6.7 In the event of any dispute between You and Us concerning these Terms, relevant United Kingdom law will apply. If You wish to take court proceedings against Us You must do so within the United Kingdom.These Terms were last updated on 30 March 2010© 10:10 30 March 2010
For ease of reference, we own and control the following Websites (“Websites” or “Website”):
10:10 takes privacy and data protection very seriously. We collect your personal data in order to inform you of the progress of the Organisation, respond to actions you have taken (e.g. using our letter writing tool), and offer you personalised advice on reducing your carbon footprint. We never collect more data than is necessary, nor do we hold it for longer than is required to fulfil our purposes.You may be removed from our databases at any time by asking us to remove you, or you may choose to unsubscribe from our mailing lists by emailing email@example.com or clicking the link in the bottom of all our emails.
We will never sell your data from any of our Websites to third parties or make any of your data public without your explicit consent. You may make a subject access request to us, and ask us to disclose all data that we hold on you, or that you have provided to us.
1. Your Data
“Your Data” means any information about you from which you may be personally identified including your name, address, email address, Facebook data, shopping/donation history and delivery address, and any other information from which you can be identified and which you may disclose to us on our Websites, in conjunction with the Organisation or otherwise at any time.
Our Websites collect some or all of the following pieces of data about you:
1010uk.org, energydash.org, backbalcombe.org, keepfits.org and paper signup forms:
- Which campaigns or topics you have expressed an interest in
In addition if on any of our Websites you choose to make a donation or carry out a financial transaction, some or all of the following information will be collected:
- Phone number
- Billing address
- Card number, expiry date and CVC
- Payment amount
- Product purchased or project donated to
- GiftAid declaration
- Accompanying message
We may choose to make your accompanying message public or provide it to a third party (for example, to the community energy project you donated towards on energydash.org). In these cases we will always ensure that the letter has any personally identifying details removed from it.
In addition if on any of our Websites you choose to send correspondence to a representative, public or private body, or other party, the following information will be collected:
- Postal Address
- Content of the letter
We will always store your letter for a minimum of thirty days. This is to ensure that the letter is sent via our systems, and to allow us to conduct anonymous analysis of letters to establish their effectiveness. This will include data such as the number of letters sent, whether the people that sent them used any other services on our Websites, and recipient information such as open rates.
We may choose to make your letter public, or provide it to a third party (for example, handing all the correspondence written on a particular issue to the relevant government department). In these cases we will always ensure that the letter has any personally identifying details removed from it. We reserve the right to aggregate your data collected across our different Websites in order to ensure data accuracy and consistency, and make all efforts to prevent duplication of records. This is also to provide our employees with a single view of all our constituents and ensure that the services we offer to constituents are as relevant as possible.
2. When do we collect your data?
2.1 We collect Your Data from you when you:
2.1.1 sign up to participate in, support, or receive information about the Organisation , whether through our Websites, applications, sign-up cards or sheets, or through our online store, or via our partners;
2.1.2 make a donation or carry out a financial transaction, whether through our Websites, pledge cards, or through personal contact with a staff member;
2.1.3 choose to post Your Data when using any of our blogs, through our Facebook pages or forums through our Websites;
2.1.4 make a complaint or enquiry or provide other feedback to us; or
2.1.5 otherwise disclose Your Data to us through our Websites or otherwise at any time.
3. How do we use your Data?
3.1 We use Your Data to:
3.1.1 publicise you as a participant in the Organisation on our Websites, but only where you have agreed to this;
3.1.2 monitor, develop, run and improve our Websites and the Organisation;
3.1.3 process any requests from you to participate in, support, or receive information about the Organisation;
3.1.4 send you information by email, Facebook message or post, tweet, or other means about the Organisation and, if you have agreed to do so, receive personalised advice on how to reduce your carbon footprint through My 10:10 or other applications;
3.1.5 in accordance with your marketing preferences, pass Your Data to third parties for environmental marketing purposes as set out in section 4 below;
3.1.6 process and deal with any complaints or enquiries made by or about you;
3.1.8 campaign on issues related to climate change and the environment where you have expressed a clear interest in such activity (e.g. sending a letter to a representative via our Websites).3.2 You can change your mind and choose to not have your data passed on to third parties pursuant to paragraph
3.1.5 at any time by sending an email requesting this to firstname.lastname@example.org. Please understand that if you are receiving communications from these third parties already, you will need to refer to their privacy notice to stop receiving communication from them.
3.2.1 You can also choose to not receive any communication from us via Facebook, Twitter, LinkedIn or any other social networking site where we have a presence by removing yourself from our pages/feeds in line with their own privacy notices. Note that you will still need to unsubscribe yourself from our mailing list if you wish to stop receiving communication from us altogether.
4. Will we pass on Your Data to third parties?
4.1 We will never sell or pass on Your Data to third parties for marketing purposes without your consent. We only pass on Your Data to third parties as follows:
4.1.1 we may pass Your Data to our employees, agents, subcontractors, and partner organisations to help administer our Websites and provide relevant information to you;
4.1.2 Your Data may be transferred to a successor company or other organisation in the event of a sale or insolvency administration; (but you will be notified and offered the chance to unsubscribe if this occurs);
4.1.3 in some cases we may use subcontractors or partner organisations to conduct some processing of Your Data on our behalf, but this is always subject to strict contractual control and in compliance with UK data protection legislation; this may include using a third party to identify individuals from our database who may be in a position to support our work further or take part in market research activities;
4.1.4 only if you have given your consent for such purpose, we pass Your Data to third parties so that they can send you information about other climate change campaigns and information which may be of interest to you; and
4.2 In addition, some general statistical information about our user base may be passed on to reputable third parties for research purposes but these details will never include information personally identifying you.
4.3 Remember that if you are using a blog comments section or forum on our Websites, any information about you which you choose to post will be available for others to see and we can’t control how they may use it. Please therefore exercise caution and think carefully before posting any personal information. Likewise, we require that you don’t post any personal information about other people without first obtaining their express consent to do so.
5. Data Security, links and international transfers
5.1 We will take all reasonable steps to protect Your Data. All Your Data collected by us is stored on a secure server.
5.2 Please act with caution when using blogs, forums and other applications as set out in 4.3 above.
5.3 Please be aware that our Websites may link to other websites which may be accessed by you. We are not responsible for the privacy policies, content or security of those linked websites.
5.4 Some of our Websites may be hosted externally in the United States so this means that your data will be held in the US on those servers. We don’t make any other transfers of Your Data outside of the European Economic Area other than where we have measures in place to protect and continue to control Your Data and keep it secure even when on the US servers. All third party data stores are subject to strict contractual controls.
7. Information about us
7.1 We are The 10:10 Foundation, The 10:10 Foundation, a Charitable Incorporated Organisation registered in England and Wales with the Charity Commission under registration number 1157363. Our registered address is 10:10, 7th Floor, 90 High Holborn, London, WC1V 6XX.
7.2 We are registered as a data controller for the purposes of the Data Protection Act 1998. Our registration number on the register of data controllers maintained by the Information Commissioner is Z1891365.
8. Contact us about privacy
The 10:10 message and branding are only effective if they are presented consistently, and in fact the law obligates trademark owners to look after their marks and prevent the use of confusingly similar names by third parties. Therefore, when using the 10:10 name or logo please take care not to:
- stretch or distort the logo;
- rearrange elements of the design;
- change the colours palette of the logo;
- use or register a confusingly similar name or logo for a similar initiative or campaign; or
- use terminology that states or implies that 10:10 assumes any responsibility or provides an endorsement of the performance of any products, services or campaigns.
In addition, where technically feasible please add a hyperlink from the 10:10 logo to www.1010uk.org. In using the 10:10 name or logo you acknowledge that your use will not create any right, title or interest in 10:10's trademarks. We reserve the right to withdraw this permission at any time.